????說(shuō)聲抱歉可真難

????8月,，福特因?yàn)榘袰-Max酷越車（見(jiàn)上圖）的標(biāo)稱油耗每加侖說(shuō)多了4英里而公開(kāi)道歉,，同時(shí)表示將出于“好意”退給每位車主550美元。這一大方出手立刻就蓋過(guò)了現(xiàn)代汽車（Hyundai）和起亞,，這兩家因?yàn)樗^的“程序誤差”而把自己一些車型的標(biāo)稱油耗每加侖說(shuō)多了一英里,。它們?yōu)榇颂岢龅馁r償方案是，將基于實(shí)際英里數(shù)和標(biāo)稱英里數(shù)的差異,，再加因此給車主帶來(lái)麻煩而多賠的15%：平均算下來(lái)每個(gè)車主到手也就88美元左右,。

????Sorry is the hardest word

????In August, Ford apologized for overstating the fuel economy of the C-Max crossover (above) by four miles per gallon and said it would reimburse owners $550 for "good will." That topped the offer from Hyundai and Kia, which apologized for "procedural errors" that led them to overstate fuel economy in some models by one mile per gallon. The Korean brands said they would reimburse customers for the difference between the actual and stated mileage plus 15% for inconvenience: an average of $88 per owner.