Uber應(yīng)該如何應(yīng)對(duì)乘客安全顧慮
在保障乘客和司機(jī)安全的問題上,打車服務(wù)供應(yīng)商Uber做得還遠(yuǎn)遠(yuǎn)不夠,。Uber也認(rèn)識(shí)到這個(gè)問題的重要性,,并透露已經(jīng)成立了咨詢委員會(huì),以規(guī)范其安全流程,。 該委員會(huì)于2015年11月底成立,,共由六人組成,分別是前德克薩斯州運(yùn)輸局副執(zhí)行主任約翰?巴頓,;Chegg網(wǎng)高級(jí)副總裁兼總顧問,、前eBay信任與安全事務(wù)高級(jí)副總裁羅伯?切斯納特,;前波士頓警察局局長(zhǎng)埃德?戴維斯,;印第安納大學(xué)摩利爾法學(xué)院副教授、前紐約大學(xué)法學(xué)院布倫南司法中心法律顧問杰西卡?伊格林,;科文頓?柏靈律師事務(wù)所法律顧問,、美國(guó)司法部長(zhǎng)埃里克?霍爾德前幕僚長(zhǎng)瑪格麗特?理查德森,;以及全美反對(duì)家暴網(wǎng)絡(luò)執(zhí)行副總裁、安全網(wǎng)絡(luò)技術(shù)項(xiàng)目創(chuàng)始人,、婦女庇護(hù)所全球網(wǎng)絡(luò)董事辛迪?索斯沃斯,。 在一篇介紹該委員會(huì)的博文中,Uber公司首位首席安全官喬?蘇利文寫道:“我們會(huì)不斷開發(fā)新方法和技術(shù)來減少乘客,、司機(jī)和公眾的風(fēng)險(xiǎn),,提高安全系數(shù),在這一過程中,,這些顧問會(huì)給我們提供重要的建議和忠告,。” Uber加強(qiáng)安全措施并不令人意外,。近幾年來,,這家公司因司機(jī)襲擊或騷擾乘客事件屢屢登上新聞?lì)^條,最近甚至發(fā)生了乘客襲擊司機(jī)的事件,。為了進(jìn)一步破壞該公司的聲譽(yù),,出租車行業(yè)聲稱,他們的司機(jī)比Uber更安全,。(財(cái)富中文網(wǎng)) 譯者:嚴(yán)匡正 審校:任文科 |
In a tacit acknowledgement that it’s far from doing everything possible to keep passengers and drivers as safe as possible, ride-hailing company Uber said that it has established an advisory board to help guide its safety procedures. The six-person board is made up of John Barton, former deputy executive director, Texas Department of Transportation; Rob Chesnut, senior VP and general counsel at Chegg and former senior VP of trust and safety at eBay; Ed Davis, former Boston Police commissioner; Jessica Eaglin, associate professor of law at Indiana University, Maurer School of Law, and former counsel at the Brennan Center’s Justice at NYU School of Law; Margaret Richardson of Counsel, Covington & Burling and former chief of staff to U.S. Attorney General Eric Holder; and Cindy Southworth, executive VP of the National Network to End Domestic Violence, founder of the Safety Net Technology Project, and board member of the Global Network of Women’s Shelters. “These advisors will provide critical recommendations and counsel as we continue to develop new methods and technologies that reduce risk and increase safety for riders, drivers, and the public,” writes Uber’s first chief security officer, Joe Sullivan, in a blog post about the new board. Uber’s move to beef up its safety approaches is no surprise. Over the years, the company has made headlines over incidents of drivers assaulting or harassing passengers, and even the other way around very recently. The taxi industry has also argued that its drivers are much safer than those of Uber in an attempt to discredit the company. |
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