移動(dòng)電話公司正采取重大措施,以期消除行業(yè)禍害:垃圾語(yǔ)音電話,。
Verizon電信正與AT&T,、T-Mobile展開(kāi)合作,交換所有的電話信息,,以便驗(yàn)證呼叫方的顯示號(hào)碼是否真實(shí),。參加該合作的還有Comcast公司。各方希望,,此舉可以幫助電信運(yùn)營(yíng)商自動(dòng)屏蔽大量語(yǔ)音電話,,因?yàn)槭褂锰摷賮?lái)電顯示、誘騙消費(fèi)者接聽(tīng)的方式已成為目前常見(jiàn)的詐騙手段,。
盡管法律試圖禁止騷擾電話,,但據(jù)自動(dòng)語(yǔ)音電話防范服務(wù)機(jī)構(gòu)YouMail估算,,上個(gè)月,美國(guó)人平均每天接到1.59億次自動(dòng)語(yǔ)音電話呼叫,。自動(dòng)撥號(hào)技術(shù)的使用者從合法公司到令人不勝其煩的催債者和徹頭徹尾的犯罪分子,,不一而足。其中,,詐騙電話占到48%,,尤以虛假的延長(zhǎng)保修期和提供健康相關(guān)服務(wù)為甚。
與此同時(shí),,美國(guó)聯(lián)邦通信委員會(huì)也在周三宣布,,對(duì)一家自動(dòng)語(yǔ)音電話營(yíng)銷公司處以2.25億美元的罰款,這是該機(jī)構(gòu)有史以來(lái)開(kāi)出的最大一筆罰單,。受罰的這家公司位于德克薩斯,,他們利用虛假的號(hào)碼每天呼出數(shù)百萬(wàn)通電話,謊稱提供信諾等知名公司的醫(yī)療保險(xiǎn)計(jì)劃,。
新冠大流行期間,,自動(dòng)語(yǔ)音電話的勢(shì)頭有所下降,但自今年年初以來(lái)又回升到早前水平,。據(jù)行業(yè)官員稱,,電信部門(mén)此次的行動(dòng)聯(lián)合了三大移動(dòng)運(yùn)營(yíng)商和Comcast,日均覆蓋超2400萬(wàn)次呼叫,。該計(jì)劃還將繼續(xù)擴(kuò)大,,納入更多小型運(yùn)營(yíng)商。
Verizon消費(fèi)者業(yè)務(wù)的首席執(zhí)行官羅南?鄧恩在聲明中表示:“還有很多事等著我們?nèi)プ?,但這是本行業(yè)邁出的重要一步,。消費(fèi)者可以相信,我們會(huì)始終保持警惕,,努力打擊不法分子,,保護(hù)顧客利益?!?/p>
T-Mobile的副總裁格蘭特?卡斯?fàn)枏?qiáng)調(diào),,此次行動(dòng)的目標(biāo)是讓所有電信運(yùn)營(yíng)商都參與數(shù)據(jù)交換?!爸荡岁P(guān)鍵時(shí)期,,我們正與幾乎所有移動(dòng)運(yùn)營(yíng)商開(kāi)展合作,助力保護(hù)消費(fèi)者免受欺詐傷害,?!?/p>
AT&T的一名發(fā)言人說(shuō):“我們每天都在努力阻止騷擾電話和非法自動(dòng)語(yǔ)音呼叫。我們將與其他供應(yīng)商一起,繼續(xù)實(shí)施STIR/SHAKEN呼叫驗(yàn)證,。該技術(shù)有助于鑒別來(lái)電是否為非法詐騙電話,。”
《財(cái)富》雜志聯(lián)系了Comcast尋求置評(píng),,若得到回復(fù),,將在后續(xù)報(bào)道中更新。
為打擊自動(dòng)語(yǔ)音呼叫,,電信運(yùn)營(yíng)商們使用了一套全名為“安全電話身份重訪”和“使用令牌對(duì)信息進(jìn)行基于簽名的處理”的反欺詐標(biāo)準(zhǔn),。這項(xiàng)拗口的技術(shù)通常簡(jiǎn)稱為STIR/SHAKEN標(biāo)準(zhǔn),它可以準(zhǔn)確顯示來(lái)電號(hào)碼,,因而有助于防止詐騙者使用偽造信息,,但倘若詐騙者使用的是真實(shí)號(hào)碼,則該技術(shù)并不能阻止來(lái)電,。
兩年前,,由于電信行業(yè)未能自行部署這項(xiàng)技術(shù),美國(guó)聯(lián)邦通信委員會(huì)投票通過(guò)決議,,強(qiáng)制要求運(yùn)營(yíng)商使用該標(biāo)準(zhǔn),。然而,事實(shí)證明,,盡管有最新的合作舉措,自動(dòng)語(yǔ)音呼叫依舊能熟練地避開(kāi)各種屏障,,接觸到消費(fèi)者,。(財(cái)富中文網(wǎng))
譯者:胡萌琦
移動(dòng)電話公司正采取重大措施,以期消除行業(yè)禍害:垃圾語(yǔ)音電話,。
Verizon電信正與AT&T,、T-Mobile展開(kāi)合作,交換所有的電話信息,,以便驗(yàn)證呼叫方的顯示號(hào)碼是否真實(shí),。參加該合作的還有Comcast公司。各方希望,,此舉可以幫助電信運(yùn)營(yíng)商自動(dòng)屏蔽大量語(yǔ)音電話,,因?yàn)槭褂锰摷賮?lái)電顯示、誘騙消費(fèi)者接聽(tīng)的方式已成為目前常見(jiàn)的詐騙手段,。
盡管法律試圖禁止騷擾電話,,但據(jù)自動(dòng)語(yǔ)音電話防范服務(wù)機(jī)構(gòu)YouMail估算,上個(gè)月,,美國(guó)人平均每天接到1.59億次自動(dòng)語(yǔ)音電話呼叫,。自動(dòng)撥號(hào)技術(shù)的使用者從合法公司到令人不勝其煩的催債者和徹頭徹尾的犯罪分子,不一而足,。其中,,詐騙電話占到48%,,尤以虛假的延長(zhǎng)保修期和提供健康相關(guān)服務(wù)為甚。
與此同時(shí),,美國(guó)聯(lián)邦通信委員會(huì)也在周三宣布,,對(duì)一家自動(dòng)語(yǔ)音電話營(yíng)銷公司處以2.25億美元的罰款,這是該機(jī)構(gòu)有史以來(lái)開(kāi)出的最大一筆罰單,。受罰的這家公司位于德克薩斯,,他們利用虛假的號(hào)碼每天呼出數(shù)百萬(wàn)通電話,謊稱提供信諾等知名公司的醫(yī)療保險(xiǎn)計(jì)劃,。
新冠大流行期間,,自動(dòng)語(yǔ)音電話的勢(shì)頭有所下降,但自今年年初以來(lái)又回升到早前水平,。據(jù)行業(yè)官員稱,,電信部門(mén)此次的行動(dòng)聯(lián)合了三大移動(dòng)運(yùn)營(yíng)商和Comcast,日均覆蓋超2400萬(wàn)次呼叫,。該計(jì)劃還將繼續(xù)擴(kuò)大,,納入更多小型運(yùn)營(yíng)商。
Verizon消費(fèi)者業(yè)務(wù)的首席執(zhí)行官羅南?鄧恩在聲明中表示:“還有很多事等著我們?nèi)プ?,但這是本行業(yè)邁出的重要一步,。消費(fèi)者可以相信,我們會(huì)始終保持警惕,,努力打擊不法分子,,保護(hù)顧客利益?!?/p>
T-Mobile的副總裁格蘭特?卡斯?fàn)枏?qiáng)調(diào),,此次行動(dòng)的目標(biāo)是讓所有電信運(yùn)營(yíng)商都參與數(shù)據(jù)交換?!爸荡岁P(guān)鍵時(shí)期,,我們正與幾乎所有移動(dòng)運(yùn)營(yíng)商開(kāi)展合作,助力保護(hù)消費(fèi)者免受欺詐傷害,?!?/p>
AT&T的一名發(fā)言人說(shuō):“我們每天都在努力阻止騷擾電話和非法自動(dòng)語(yǔ)音呼叫。我們將與其他供應(yīng)商一起,,繼續(xù)實(shí)施STIR/SHAKEN呼叫驗(yàn)證,。該技術(shù)有助于鑒別來(lái)電是否為非法詐騙電話?!?/p>
《財(cái)富》雜志聯(lián)系了Comcast尋求置評(píng),,若得到回復(fù),將在后續(xù)報(bào)道中更新。
為打擊自動(dòng)語(yǔ)音呼叫,,電信運(yùn)營(yíng)商們使用了一套全名為“安全電話身份重訪”和“使用令牌對(duì)信息進(jìn)行基于簽名的處理”的反欺詐標(biāo)準(zhǔn),。這項(xiàng)拗口的技術(shù)通常簡(jiǎn)稱為STIR/SHAKEN標(biāo)準(zhǔn),它可以準(zhǔn)確顯示來(lái)電號(hào)碼,,因而有助于防止詐騙者使用偽造信息,,但倘若詐騙者使用的是真實(shí)號(hào)碼,則該技術(shù)并不能阻止來(lái)電,。
兩年前,,由于電信行業(yè)未能自行部署這項(xiàng)技術(shù),美國(guó)聯(lián)邦通信委員會(huì)投票通過(guò)決議,,強(qiáng)制要求運(yùn)營(yíng)商使用該標(biāo)準(zhǔn),。然而,事實(shí)證明,,盡管有最新的合作舉措,,自動(dòng)語(yǔ)音呼叫依舊能熟練地避開(kāi)各種屏障,接觸到消費(fèi)者,。(財(cái)富中文網(wǎng))
譯者:胡萌琦
Wireless phone companies are taking a big step forward to block the scourge of the industry: spam robocalls.
Verizon is exchanging information with AT&T and T-Mobile on every call to help verify that the listed caller ID number is accurate. The effort, which also includes Comcast, should help the carriers automatically block many robocalls, since a common tactic of scammers is to display a fake caller ID to trick consumers into answering.
Despite laws intended to ban unwanted calls, robocallers peppered Americans with an average of 159 million calls per day last month, estimates YouMail, a robocall-prevention service. The auto-dialers range from legitimate companies to harassing debt collectors to outright criminals. Scams accounted for 48% of the calls, particularly involving fake extended-warranty deals and phony health-related offers.
News of the industry effort came as the Federal Communications Commission separately announced on Wednesday that it fined a robocalling telemarketing firm $225 million, the largest fine in the history of the agency. The Texas-based firm was making millions of calls per day with fake caller ID information while falsely claiming to offer health insurance plans from well-known companies like Cigna.
The pace of robocalling declined during the COVID-19 pandemic, but since the start of the year it has rebounded to the prior levels. The telecom set's new collaboration covers more than 24 million calls per day exchanged between the three major wireless carriers and Comcast, according to industry officials. The plan is to continue expanding and including other smaller carriers as well.
“There is always more to be done, but this is yet another important step for the industry," Ronan Dunne, Verizon's CEO of consumer business, said in a statement. "Customers should rest assured that we remain vigilant in our efforts to take down the bad guys and protect them.”
T-Mobile vice president Grant Castle emphasized that the goal is to include all carriers in the data exchange. "We are currently working with almost every other wireless provider to help keep consumers safe from scammers at this critical time,” he says.
"We work daily to stop unwanted and illegal robocalls from reaching consumers," a spokeswoman for AT&T says. "Along with other providers, we’re continuing to implement STIR/SHAKEN call authentication. It helps confirm that a call is not illegally spoofed."
Fortune reached out to Comcast for comment and will update this story if it responds.
To combat robocalls, the carriers are relying on an anti-spoofing standard with an unwieldy name: "secure telephone identity revisited" and "signature-based handling of asserted information using tokens." More commonly, people call it the STIR/SHAKEN standard. Ensuring accurate caller ID labels on calls helps prevent scammers from faking the information, though the strategy does not help block a call if the scammers use accurate labels.
Two years ago, the Federal Communications Commission voted to require use of the standard after the industry failed to adopt the measure on its own. Still, despite the latest cooperative moves, the robocallers have proven adept at evading nearly every effort to cut them off from reaching consumers' phones.