????今年,，《財(cái)富》再次攜手《Travel + Leisure》雜志對(duì)讀者的商旅偏好和習(xí)慣進(jìn)行了調(diào)查,。我們請(qǐng)讀者從顧客服務(wù)、房間設(shè)計(jì)和休閑設(shè)施,、商務(wù)與會(huì)議設(shè)施,、價(jià)值和忠誠計(jì)劃等幾個(gè)方面對(duì)他們最喜愛的酒店品牌打分,。

????今年，半島酒店被廣大讀者評(píng)選為最佳商務(wù)酒店,。

????半島酒店是一個(gè)小規(guī)模豪華連鎖酒店品牌,，只在全球10個(gè)城市運(yùn)營，但它專為商旅人士量身打造的便利設(shè)施卻給整個(gè)行業(yè)樹立了標(biāo)準(zhǔn),。根據(jù)客人需求,，健身房和商務(wù)中心24小時(shí)皆可使用；倒時(shí)差的高管們可以在酒店的Spa享受有助于恢復(fù)體力的“睡眠儀式”,；有些城市的半島酒店甚至沒有規(guī)定硬性的登記入住時(shí)間,。半島酒店對(duì)科技元素也很熱衷。比如在香港,、東京和巴黎的半島酒店,，客人們通過床頭的觸摸板就可以控制電視、燈光和溫控器,，還能呼叫客房服務(wù)和禮賓服務(wù)等,。（芝加哥和貝弗利山莊的半島酒店也在增加這些功能。）酒店的高速Wifi是免費(fèi)的——甚至在香港乘坐酒店的勞斯萊斯幻影往返機(jī)場(chǎng)時(shí),，也能使用免費(fèi)的高速Wifi,。

????以下是此次調(diào)查得出的商務(wù)酒店品牌單項(xiàng)排名。

????十大最佳商務(wù)酒店——綜合

????For the second year, Fortune partnered with Travel + Leisure to survey readers on their tastes and habits while traveling for work. They were asked to rate their favorite hotel brands on customer service, room design and amenities, business and meeting facilities, value, and loyalty programs.

????This year, readers named The Peninsula Hotels as No. 1.

????This small luxury chain—with properties in just 10 cities—sets the standard for amenities tailor-made for road warriors: gyms and business centers are available 24/7 upon request, jet-lagged execs can indulge in a rejuvenating “sleep ceremony” at the spa, and some locations have no set check-in time. There’s also an obsessive focus on technology. In the Hong Kong, Tokyo, and Paris hotels, for example, guests control the TV, lighting, and thermostat, order room service, and send concierge requests by touching a bedside panel. (The Chicago and Beverly Hills locations are currently adding these capabilities.) And high-speed wi-fi is free—even in the Rolls-Royce Phantoms used for airport transfers in Hong Kong.

????See below for the rankings of business hotel brands by survey category.

????Top 10 Best Hotels for Business Travel — Overall

????1. 半島酒店

????2. 香格里拉酒店

????3. 文華東方酒店

????4. 四季酒店

????5. 柏悅酒店

????6. 康萊德酒店

????7. 豪華精選酒店

????8. 麗思卡爾頓酒店

????9. 瑞吉酒店

????10. 立鼎世酒店

????最佳顧客服務(wù)

????1. Peninsula

????2. Shangri-La

????3. Mandarin Oriental

????4. Four Seasons

????5. Park Hyatt

????6. Conrad Hotels and Resorts

????7. The Luxury Collection

????8. Ritz-Carlton

????9. St. Regis

????10. Leading Hotels of the World

????Best Customer Service

????1. 香格里拉酒店

????2. 文華東方酒店

????3. 半島酒店

????4. 麗思卡爾頓酒店

????5. 四季酒店

????6. 瑞吉酒店

????7. 全球奢華精品酒店

????8. 柏悅酒店

????9. 立鼎世酒店

????10. 弗爾蒙酒店

????最佳房間設(shè)計(jì)與休閑設(shè)施

????1. Shangri-La

????2. Mandarin Oriental

????3. Peninsula

????4. Ritz-Carlton

????5. Four Seasons

????6. Regis

????7. Small Luxury Hotels of the World

????8. Park Hyatt

????9. Leading Hotels of the World

????10. Fairmont

????Best Room Design & Amenities

????1. 半島酒店

????2. 文華東方酒店

????3. 香格里拉酒店

????4. 四季酒店

????5. 柏悅酒店

????6. 瑞吉酒店

????7. 立鼎世酒店

????8. 豪華精選酒店

????9. 全球奢華精品酒店

????10. 麗思卡爾頓酒店

????最佳商務(wù)與會(huì)議設(shè)施

????1. Peninsula

????2. Mandarin Oriental

????3. Shangri-La

????4. Four Seasons

????5. Park Hyatt

????6. St. Regis

????7. Leading Hotels of the World

????8. The Luxury Collection

????9. Small Luxury Hotels of the World

????10. Ritz-Carlton

????Best Business & Meeting Facilities

????1. 四季酒店

????2. 麗思卡爾頓酒店

????3. 蓋洛德酒店

????4. 弗爾蒙酒店

????5. 洛伊斯酒店

????6. 萬豪酒店

????7. 凱悅酒店

????8. 立鼎世酒店

????9. 華爾道夫酒店

????10. 君悅酒店

????最佳價(jià)值

????1. Four Seasons

????2. Ritz-Carleton

????3. Gaylord

????4. Fairmont

????5. Loews

????6. JW Marriott

????7. Hyatt Regency

????8. Leading Hotels of the World

????9. Waldorf Astoria Collection

????10. Grand Hyatt

????Best Value

????1. 柏悅酒店

????2. 凱悅嘉軒酒店

????3. 立鼎世酒店

????4. 香格里拉酒店

????5. 希爾頓欣庭酒店

????6. 雅樂軒酒店

????7. 精品國際酒店集團(tuán)（Comfort Inn,、Clarion等）

????8. 豪華精選酒店

????9. 萬豪公館酒店

????10. 康萊德酒店及度假村

????最佳忠誠計(jì)劃

????1. Park Hyatt

????2. Hyatt Place

????3. Leading Hotels of the World

????4. Shangri-La

????5. Homewood Suites by Hilton

????6. Aloft

????7. Choice Hotels (Comfort Inn, Clarion, etc.)

????8. The Luxury Collection

????9. Residence Inn by Marriott

????10. Conrad Hotels and Resorts

????Best Loyalty Programs

????1. 弗爾蒙酒店總裁俱樂部

????2. 喜達(dá)屋優(yōu)先客戶計(jì)劃

????3. 立鼎世酒店

????4. 萬豪回饋計(jì)劃

????5. 歐姆尼酒店

????6. 金普頓Karma回饋計(jì)劃

????7. 希爾頓榮譽(yù)貴賓

????8. 香格里拉酒店

????9. 凱悅金護(hù)照計(jì)劃

????10. 洲際國際酒店優(yōu)先回饋計(jì)劃

????（財(cái)富中文網(wǎng)）

????譯者：樸成奎

????審校：任文科

????1. Fairmont President’s Club

????2. Starwood Preferred Guest (SPG)

????3. Leading Hotels of the World

????4. Marriot Rewards

????5. Omni

????6. Kimpton Karma Rewards

????7. Hilton Honors

????8. Shangri-La

????9. Hyatt Gold Passport

????10. Intercontinental Hotels Group (IHG) Priority Rewards