
2020年,,可謂是極具顛覆性的一年,,整個(gè)世界都處在巨變之中。在過去的一年里,,從橫跨整個(gè)社會的公共衛(wèi)生,、經(jīng)濟(jì),到人們工作,、生活和相互支持的方式無不發(fā)生著深刻的變化,。
隨著我們展望2021年以及全球開始最大規(guī)模的新冠疫苗接種工作,人們的話題開始轉(zhuǎn)向“常態(tài)”的回歸,。我們通過Diligent公司看到,,在我們與之合作并為其提供洞見和技術(shù)的全球各大機(jī)構(gòu)中,有超過70多萬董事和企業(yè)首席級別高管都在談?wù)撨@一話題,。他們在總結(jié)去年的形勢,,并為新的一年制定計(jì)劃。
有一件事是異常明確的:說到治理以及企業(yè)如何與所服務(wù)社區(qū)和社會的互動,,僅靠老一套的常規(guī)打法是不夠的,。
我們看到諸多領(lǐng)域發(fā)生了根本性的轉(zhuǎn)變,包括有關(guān)種族公平性的全國性探討,;互聯(lián)科技成為了企業(yè)和社區(qū)的命脈,;全職父母面臨的挑戰(zhàn)——我和妻子(一名《財(cái)富》1000強(qiáng)首席財(cái)務(wù)官)也面臨著同樣的困境。像其他數(shù)百萬人一樣,,我們都在家里工作,,同時(shí)還得抽時(shí)間處理家庭事務(wù),個(gè)人與工作生活之間的沖突意味著離開董事會議,,哄孩子睡午覺,,或去藥房買藥,,亦或開始為家人做晚餐。
2020年大規(guī)模的顛覆加速,、放大和擴(kuò)大了企業(yè)文化中一直發(fā)生的多個(gè)變化,。我們有必要擁抱這些變化并為其添磚加瓦,其中包括領(lǐng)導(dǎo)層的多元化,,通過擴(kuò)大對科技的使用來提升透明度和互聯(lián)性,,以及日漸向利益相關(guān)方資本主義邁進(jìn)。
最明顯的一個(gè)變化便是人們意識到,,最高層在決策時(shí)應(yīng)吸納更多不同視角的意見,。在全球董事會和首席級別高管層,多元化和包容性正在從流行詞和承諾向現(xiàn)實(shí)轉(zhuǎn)變,。例如,,Diligent今秋與紐約證交所聯(lián)合調(diào)查的超過80%的高管都表示,他們正在或很快將制定計(jì)劃,,讓董事會變得更加多元化,。這個(gè)結(jié)論為那些出色的個(gè)人以及那些更強(qiáng)大、更有效和更具影響力的公司提供了更多的機(jī)會,。
我們十分自豪Diligent能在這一方面奉獻(xiàn)自己的力量,。為了反駁多元化人才不夠這種令人厭煩的理由,并突破在封閉的同類社會群體中尋找高管人選的老辦法,,我們在今年早些時(shí)候利用我們的科技和網(wǎng)絡(luò),,發(fā)起了“當(dāng)代領(lǐng)導(dǎo)”倡議。該項(xiàng)目將利用和拓展具備進(jìn)入董事會條件,、來自于多元化背景的人才池,,實(shí)現(xiàn)頂層的公平性和包容性,幫助公司和董事會接觸更廣泛的領(lǐng)導(dǎo)群體及其具有的技能和現(xiàn)實(shí)經(jīng)驗(yàn),。
2020年突如其來的數(shù)字化從根本上改變了企業(yè)領(lǐng)導(dǎo)者如何看待他們自己以及自己與其機(jī)構(gòu)之間的關(guān)系,。各大企業(yè)比以往任何時(shí)候都更樂意看到員工居家辦公,同時(shí)董事會與其公司之間也變得更加緊密,。2020年最大的悖論可能在于,,疫情引發(fā)的空間隔離加速了人們向互聯(lián)性和透明度邁進(jìn)的進(jìn)度,同時(shí)也換來了人們的同理心,。全球性的衛(wèi)生緊急事件不可避免地提醒我們,,所有人都是相互關(guān)聯(lián)的,我們必須共同面對這場危機(jī),,而且唯一的進(jìn)步方式就是利用各自的知識和技能來相互幫助,。
團(tuán)隊(duì)的友愛之情,我們解決問題的方式,,以及我們共度這一難關(guān)時(shí)向機(jī)構(gòu)所有成員提供的支持,,讓我切身感受到了這一點(diǎn),。
不管是在各個(gè)機(jī)構(gòu)內(nèi)部,還是在各大公司運(yùn)營的這個(gè)世界舞臺,,我們都能感受到這種互聯(lián)性,。疫情,其經(jīng)濟(jì)影響以及今年標(biāo)志性的社會和種族意識的覺醒,,促使企業(yè)領(lǐng)導(dǎo)者尋求更加公平的資本主義形式,。不可否認(rèn)的是,領(lǐng)導(dǎo)者必須擴(kuò)大自身對利益相關(guān)方的認(rèn)知范疇,,而且不容辯駁的是,,領(lǐng)導(dǎo)者還必須努力為客戶、雇員,、合作方和社區(qū)帶來顯而易見的積極影響,。在今年早些時(shí)候受調(diào)的400名企業(yè)領(lǐng)導(dǎo)者中,有近75%如今預(yù)計(jì)至少每個(gè)季度都會與非股東利益相關(guān)方討論其決策的影響,。
從PayPal最近致力于提升員工薪酬的舉措,,到惠普公司減少能源消耗的決定,再到蘋果推動客戶隱私保護(hù)的努力,,領(lǐng)導(dǎo)者們正在調(diào)整以適應(yīng)這一新的現(xiàn)實(shí),,從而造福員工,、客戶和社會,。
但這僅僅是個(gè)開始。領(lǐng)導(dǎo)者們必須不斷挑戰(zhàn)自己的極限,,并轉(zhuǎn)變自身思考成本,、福利和整體目標(biāo)的方式,同時(shí)還要轉(zhuǎn)變自身定義和衡量自身承諾的方式,,而不僅僅只是盯著利潤,。
在疫情開始之前,所有這些轉(zhuǎn)變或多或少都已經(jīng)開始了,,而且很多都處于初期階段,。然而,我們清晰地感受到,,年底的這個(gè)清算時(shí)刻催生了更大的可能性,,以及更加顯著的行動推進(jìn)意愿,我們切不可拋棄,。
大型機(jī)構(gòu)轉(zhuǎn)變的速度通常較慢,,會給人一種社會創(chuàng)新滯后的感覺。然而,,就像一個(gè)開始滾落的巨石,,這種緩慢的開始預(yù)示著不斷增加的速度和態(tài)勢,。
在我們?yōu)?020年畫上句號之際,縱觀全球董事會和首席級別高管,,令我備受鼓舞的是,,即便疫情給董事會和企業(yè)帶來的最嚴(yán)重影響已經(jīng)接近尾聲,但這些最具影響力的改變才剛剛拉開序幕,。(財(cái)富中文網(wǎng))
布萊恩·斯塔福德是Diligent Corp.的首席執(zhí)行官,,也是《數(shù)字時(shí)代的治理》一書的合著者。
譯者:馮豐
審校:夏林

2020年,,可謂是極具顛覆性的一年,整個(gè)世界都處在巨變之中,。在過去的一年里,,從橫跨整個(gè)社會的公共衛(wèi)生、經(jīng)濟(jì),,到人們工作,、生活和相互支持的方式無不發(fā)生著深刻的變化。
隨著我們展望2021年以及全球開始最大規(guī)模的新冠疫苗接種工作,,人們的話題開始轉(zhuǎn)向“常態(tài)”的回歸,。我們通過Diligent公司看到,在我們與之合作并為其提供洞見和技術(shù)的全球各大機(jī)構(gòu)中,,有超過70多萬董事和企業(yè)首席級別高管都在談?wù)撨@一話題,。他們在總結(jié)去年的形勢,并為新的一年制定計(jì)劃,。
有一件事是異常明確的:說到治理以及企業(yè)如何與所服務(wù)社區(qū)和社會的互動,,僅靠老一套的常規(guī)打法是不夠的。
我們看到諸多領(lǐng)域發(fā)生了根本性的轉(zhuǎn)變,,包括有關(guān)種族公平性的全國性探討,;互聯(lián)科技成為了企業(yè)和社區(qū)的命脈;全職父母面臨的挑戰(zhàn)——我和妻子(一名《財(cái)富》1000強(qiáng)首席財(cái)務(wù)官)也面臨著同樣的困境,。像其他數(shù)百萬人一樣,,我們都在家里工作,同時(shí)還得抽時(shí)間處理家庭事務(wù),,個(gè)人與工作生活之間的沖突意味著離開董事會議,,哄孩子睡午覺,或去藥房買藥,亦或開始為家人做晚餐,。
2020年大規(guī)模的顛覆加速,、放大和擴(kuò)大了企業(yè)文化中一直發(fā)生的多個(gè)變化。我們有必要擁抱這些變化并為其添磚加瓦,,其中包括領(lǐng)導(dǎo)層的多元化,,通過擴(kuò)大對科技的使用來提升透明度和互聯(lián)性,以及日漸向利益相關(guān)方資本主義邁進(jìn),。
最明顯的一個(gè)變化便是人們意識到,,最高層在決策時(shí)應(yīng)吸納更多不同視角的意見。在全球董事會和首席級別高管層,,多元化和包容性正在從流行詞和承諾向現(xiàn)實(shí)轉(zhuǎn)變,。例如,Diligent今秋與紐約證交所聯(lián)合調(diào)查的超過80%的高管都表示,,他們正在或很快將制定計(jì)劃,,讓董事會變得更加多元化。這個(gè)結(jié)論為那些出色的個(gè)人以及那些更強(qiáng)大,、更有效和更具影響力的公司提供了更多的機(jī)會,。
我們十分自豪Diligent能在這一方面奉獻(xiàn)自己的力量。為了反駁多元化人才不夠這種令人厭煩的理由,,并突破在封閉的同類社會群體中尋找高管人選的老辦法,,我們在今年早些時(shí)候利用我們的科技和網(wǎng)絡(luò),發(fā)起了“當(dāng)代領(lǐng)導(dǎo)”倡議,。該項(xiàng)目將利用和拓展具備進(jìn)入董事會條件,、來自于多元化背景的人才池,實(shí)現(xiàn)頂層的公平性和包容性,,幫助公司和董事會接觸更廣泛的領(lǐng)導(dǎo)群體及其具有的技能和現(xiàn)實(shí)經(jīng)驗(yàn),。
2020年突如其來的數(shù)字化從根本上改變了企業(yè)領(lǐng)導(dǎo)者如何看待他們自己以及自己與其機(jī)構(gòu)之間的關(guān)系。各大企業(yè)比以往任何時(shí)候都更樂意看到員工居家辦公,,同時(shí)董事會與其公司之間也變得更加緊密。2020年最大的悖論可能在于,,疫情引發(fā)的空間隔離加速了人們向互聯(lián)性和透明度邁進(jìn)的進(jìn)度,,同時(shí)也換來了人們的同理心。全球性的衛(wèi)生緊急事件不可避免地提醒我們,,所有人都是相互關(guān)聯(lián)的,,我們必須共同面對這場危機(jī),而且唯一的進(jìn)步方式就是利用各自的知識和技能來相互幫助,。
團(tuán)隊(duì)的友愛之情,,我們解決問題的方式,以及我們共度這一難關(guān)時(shí)向機(jī)構(gòu)所有成員提供的支持,讓我切身感受到了這一點(diǎn),。
不管是在各個(gè)機(jī)構(gòu)內(nèi)部,,還是在各大公司運(yùn)營的這個(gè)世界舞臺,我們都能感受到這種互聯(lián)性,。疫情,,其經(jīng)濟(jì)影響以及今年標(biāo)志性的社會和種族意識的覺醒,促使企業(yè)領(lǐng)導(dǎo)者尋求更加公平的資本主義形式,。不可否認(rèn)的是,,領(lǐng)導(dǎo)者必須擴(kuò)大自身對利益相關(guān)方的認(rèn)知范疇,而且不容辯駁的是,,領(lǐng)導(dǎo)者還必須努力為客戶,、雇員、合作方和社區(qū)帶來顯而易見的積極影響,。在今年早些時(shí)候受調(diào)的400名企業(yè)領(lǐng)導(dǎo)者中,,有近75%如今預(yù)計(jì)至少每個(gè)季度都會與非股東利益相關(guān)方討論其決策的影響。
從PayPal最近致力于提升員工薪酬的舉措,,到惠普公司減少能源消耗的決定,,再到蘋果推動客戶隱私保護(hù)的努力,領(lǐng)導(dǎo)者們正在調(diào)整以適應(yīng)這一新的現(xiàn)實(shí),,從而造福員工,、客戶和社會。
但這僅僅是個(gè)開始,。領(lǐng)導(dǎo)者們必須不斷挑戰(zhàn)自己的極限,,并轉(zhuǎn)變自身思考成本、福利和整體目標(biāo)的方式,,同時(shí)還要轉(zhuǎn)變自身定義和衡量自身承諾的方式,,而不僅僅只是盯著利潤。
在疫情開始之前,,所有這些轉(zhuǎn)變或多或少都已經(jīng)開始了,,而且很多都處于初期階段。然而,,我們清晰地感受到,,年底的這個(gè)清算時(shí)刻催生了更大的可能性,以及更加顯著的行動推進(jìn)意愿,,我們切不可拋棄,。
大型機(jī)構(gòu)轉(zhuǎn)變的速度通常較慢,會給人一種社會創(chuàng)新滯后的感覺,。然而,,就像一個(gè)開始滾落的巨石,這種緩慢的開始預(yù)示著不斷增加的速度和態(tài)勢。
在我們?yōu)?020年畫上句號之際,,縱觀全球董事會和首席級別高管,,令我備受鼓舞的是,即便疫情給董事會和企業(yè)帶來的最嚴(yán)重影響已經(jīng)接近尾聲,,但這些最具影響力的改變才剛剛拉開序幕,。(財(cái)富中文網(wǎng))
布萊恩·斯塔福德是Diligent Corp.的首席執(zhí)行官,也是《數(shù)字時(shí)代的治理》一書的合著者,。
譯者:馮豐
審校:夏林
The past year has been a time of extraordinary disruption. The world has seen immense upheaval—in public health, in the economy, across our societies, and in the way we live, work, and support one another.
As we look ahead to 2021 and the world embarks on the largest-ever vaccination effort to fight COVID-19, talk is beginning to shift to the return of “normal.” At Diligent, we’re seeing that conversation play out among the more than 700,000 board members and C-suite executives at organizations around the world with whom we partner to provide insights and technology. They are taking stock of the last year and making plans for the year to come.
One thing is abundantly clear: When it comes to governance and how corporations interact with the communities and societies they serve, the old normal simply will not suffice.
We have seen this paradigm shift in national conversations around racial justice; in the connective technology that has become a lifeline for our businesses and communities; and in the challenges facing working parents, a category that includes me and my wife, a Fortune 1000 CFO. Like millions of others, we’re working from home while also making time for family matters—collisions of personal and professional lives that have meant stepping away from board meetings to put kids down for a nap, or run to the pharmacy, or start dinner for the family.
The massive disruptions of 2020 have accelerated, augmented, and amplified several ongoing changes in corporate culture. These are changes we need to embrace and build on—among them, a shift toward greater leadership diversity, expanded use of technology to drive transparency and connection, and an increasing turn toward stakeholder capitalism.
One of the most obvious changes is the recognition that more perspectives must be embedded in decision-making at the highest levels. In boardrooms and C-suites around the world, diversity and inclusion are being transformed from buzzwords and pledges to reality. For example, more than 80% of executives surveyed by the Diligent Institute this fall in partnership with the NYSE indicated they are or soon will be planning to increase board diversity. The result is both more opportunity for extraordinary individuals and stronger, more effective, and more impactful companies.
At Diligent, we are proudly playing a role in that effort. To combat the tired excuse that there’s insufficient diverse talent, and to break old patterns that kept leadership searches within closed, homogenous social groups, earlier this year we leveraged our technology and our network to form the Modern Leadership initiative. This program taps into and expands the pool of board-ready talent from diverse backgrounds in order to make equity and inclusion a reality at the top, helping companies and boardrooms engage the skills and lived experiences of a broader leadership community.
The forced, sudden digitization experienced in 2020 has also fundamentally changed how corporate leaders view themselves and their relationship to their organizations. Businesses are flatter than ever in the work-from-home environment and boardrooms have simultaneously become more integrated with their companies. In perhaps the greatest paradox of 2020, the forced physical separation triggered by the pandemic has accelerated a move toward connectivity and transparency—and in turn, empathy. We have been inescapably reminded by a global health emergency that we are all connected, that we are in this together, and that the only way to make progress is to put our knowledge and skills to work for each other.
That’s something that I have felt firsthand—in the camaraderie of our team, in the way we approach problem-solving, and in the support we show for all members of our organization as we navigate this moment together.
That sense of connectivity can be felt not only within our organizations, but also in the way our companies operate on the global stage. The pandemic, its economic impacts, and the social and racial awakening that marked this year have driven corporate leaders to seek a more just form of capitalism. It has become undeniable that leaders must open the aperture when it comes to stakeholders, and irrefutable that they must strive for positive impact with customers, employees, partners, and the community writ large. Nearly 75% of the 400 corporate leaders we surveyed earlier this year now expect to discuss impacts of their decisions on non-shareholder stakeholders at least quarterly.
From PayPal’s recent commitment to raising employee wages, to Hewlett Packard Enterprise’s decision to reduce energy consumption, to Apple’s push for customer privacy protections, leaders are adjusting to this new reality in order to benefit workers, customers, and society.
But this is just the start. Leaders must keep pushing the envelope and shift the way they think about costs, benefits, overall purpose, and how they define and measure their commitments beyond the bottom line.
All these transformations were underway, to differing degrees, before the pandemic began, and many are still in early stages. But it is clear this moment of reckoning has catalyzed a greater sense of possibility and a more pronounced push for action that we should not abandon.
Large organizations are oftentimes slow to change, offering a lagging indicator of social innovation. But like a boulder beginning to roll downhill, those slow beginnings can presage gathering speed and momentum.
As we close the books on 2020 and as I look out across boardrooms and C-suites around the globe, I am heartened that even as the most acute effects of the pandemic on boardrooms and businesses draw to a close, the most impactful changes are just starting to unfold.
Brian Stafford is the CEO of Diligent Corp. and coauthor of Governance in the Digital Age.