身為公司CEO該怎么向公眾道歉
Ben Geier
2014年08月21日
做錯事就要道歉。偉大如蘋果前CEO史蒂夫?喬布斯也概莫能外,。《財富》為你逐一盤點近些年那些頗為經(jīng)典的CEO道歉案例,。有些起到了很好的效果,,有些道歉則公眾完全不買賬。這里面有什么學問,?
????Facebook公司 ????2006年,馬克?扎克伯格發(fā)表聲明,,就Facebook最近一次更新的安全問題鄭重致歉,。扎克伯格表示,,F(xiàn)acebook“真的搞砸了這件事?!边@家社交網(wǎng)絡巨擘當時還處于起步階段,,但這起事件給Facebook后來與用戶互動定下了一個基調。 |
????In 2006, Mark Zuckerberg issued a statement apologizing for security problems in Facebook's latest update. Zuck said Facebook "really messed this one up." That was when Facebook was in its relative infancy, but it set a tone for the social media network CEO's future interactions with users. |