
孩子們喜歡TikTok,。但家長(zhǎng)們卻未必如此。
上周,,熱門(mén)短視頻應(yīng)用TikTok宣布,,由迪士尼流媒體業(yè)務(wù)負(fù)責(zé)人凱文?梅耶爾出任公司新任首席執(zhí)行官。他還將在TikTok的母公司,、中國(guó)科技公司字節(jié)跳動(dòng)兼任首席運(yùn)營(yíng)官,。梅耶爾曾經(jīng)是迪士尼首席執(zhí)行官的主要候選人之一。
他的新工作并不輕松,。雖然TikTok深受年輕人歡迎,,但在過(guò)去幾年,該應(yīng)用程序卻深受安全和隱私問(wèn)題的困擾?,F(xiàn)在,,梅耶爾必須把TikTok“迪士尼化”,讓它在父母的眼中變得更有益于家庭,,但又不會(huì)破壞它吸引年輕用戶的特色,。
梅耶爾將在6月1日正式上任。許多家長(zhǎng)們希望這位新任首席執(zhí)行官做出哪些改變呢,?我們采訪了他們,,希望可以找到這個(gè)問(wèn)題的答案。
開(kāi)發(fā)年齡過(guò)濾功能
盡管在TikTok里能夠設(shè)置私人賬戶,,孩子們分享自制視頻也可以選擇“僅限好友觀看”,,但他們還是能接觸到各種各樣的視頻。雪莉?瑞安是一位老師,,她的兩個(gè)女兒都在用TikTok,。她說(shuō):“她們還是會(huì)看到各種‘怪咖’的視頻?!庇卸辔患议L(zhǎng),,尤其是女孩的家長(zhǎng),也表示希望TikTok提供過(guò)濾功能,,為孩子們篩選出適合他們的年齡的內(nèi)容,。一位家長(zhǎng)告訴《財(cái)富》雜志:“TikTok成了許多小女孩的‘性感舞蹈大學(xué)’?!保═ikTok確實(shí)為年齡較小的用戶提供一個(gè)“限制”版本,,但家長(zhǎng)們抱怨,,孩子們不愿意用,因?yàn)樗拗屏颂喙δ?。?
成為家長(zhǎng)的好伙伴
就是這么簡(jiǎn)單:創(chuàng)造更多機(jī)會(huì)與家長(zhǎng)們對(duì)話,,讓他們能夠表達(dá)自己的擔(dān)憂。紐約作家兼導(dǎo)演米凱拉?伯明翰說(shuō):“[使TikTok等應(yīng)用程序變得更安全]是應(yīng)用程序的開(kāi)發(fā)者和家長(zhǎng)共同的責(zé)任,。但在需要保護(hù)孩子的時(shí)候,,我們卻都心不在焉?!辈骱惨彩怯齼壕W(wǎng)站ScaryMommy.com的執(zhí)行策劃人,。家長(zhǎng)與應(yīng)用程序開(kāi)發(fā)者之間增加對(duì)話,是讓TikTok變得更安全的第一步,,可以讓家長(zhǎng)們更能接受孩子們使用這款應(yīng)用程序,。伯明翰說(shuō):“我希望一位來(lái)自迪士尼這樣一個(gè)標(biāo)志性品牌的高管,可以做好這方面的工作,?!?
讓孩子了解社交媒體的風(fēng)險(xiǎn)
伯明翰把社交媒體的吸引力比作是飄在水池深處的海洋球。她說(shuō):“小朋友們看到它就想跳進(jìn)去玩,,因?yàn)榭雌饋?lái)很好玩,。可惜他們還沒(méi)有學(xué)會(huì)游泳,?!本拖駸煵莨咀罱K要負(fù)責(zé)教導(dǎo)公眾吸煙的健康危害一樣,TikTok等社交媒體服務(wù)商可以提高人們的意識(shí),,尤其是幫助年輕人了解社交媒體平臺(tái)中蘊(yùn)含的危險(xiǎn),,因?yàn)樗麄冞€不知道如何在網(wǎng)絡(luò)世界中做出好的決策。
不要販賣(mài)孩子們的數(shù)據(jù)(如果平臺(tái)會(huì)這樣做,,請(qǐng)告訴家長(zhǎng))
毫不意外,,家長(zhǎng)們不希望孩子們的隱私信息被收集、存儲(chǔ)或者販賣(mài)給營(yíng)銷(xiāo)公司,。(令人意外的是,,本文采訪的美國(guó)家長(zhǎng)們對(duì)于數(shù)據(jù)存放在服務(wù)器上,沒(méi)有太強(qiáng)烈的感受,,他們只是不希望平臺(tái)存儲(chǔ)這些數(shù)據(jù)用于牟利。)TikTok已經(jīng)在許多國(guó)家遭到監(jiān)管調(diào)查,。在美國(guó),,TikTok已經(jīng)與聯(lián)邦貿(mào)易委員會(huì)達(dá)成和解。后者指控該公司非法收集兒童的個(gè)人信息,。簡(jiǎn)而言之:家長(zhǎng)們希望這款免費(fèi)應(yīng)用程序能夠找到其他商業(yè)模式,,或者至少可以提高其現(xiàn)有商業(yè)模式的透明度,。身為母親的斯蒂芬妮?龐波妮說(shuō):“我只是假設(shè)所有社交媒體公司都會(huì)獲取你的社交信息?!彼?jīng)營(yíng)著一家網(wǎng)紅營(yíng)銷(xiāo)公司,。
鼓勵(lì)減少屏幕使用時(shí)間
聽(tīng)起來(lái)與TikTok的財(cái)務(wù)激勵(lì)完全相悖?確實(shí)如此,。但如果TikTok想在家長(zhǎng)當(dāng)中積攢更好的聲譽(yù)(畢竟孩子們使用電子設(shè)備,,最終還是要由父母控制,或者至少在理論上是這樣),,就必須尋找在線下推廣品牌的途徑,。龐波妮說(shuō):“我9歲的兒子沒(méi)有TikTok賬號(hào),主要是因?yàn)樗麤](méi)有手機(jī),。他現(xiàn)在還不需要手機(jī),。”她還有兩個(gè)孩子,,分別是15歲和17歲,。TikTok可以在未來(lái)的后疫情時(shí)代組織更多現(xiàn)實(shí)世界的活動(dòng),或者用新的方式鼓勵(lì)孩子們?cè)诰€下發(fā)揮創(chuàng)造力,。
沒(méi)錯(cuò),,就是線下。(財(cái)富中文網(wǎng))
翻譯:Biz
孩子們喜歡TikTok,。但家長(zhǎng)們卻未必如此,。
上周,熱門(mén)短視頻應(yīng)用TikTok宣布,,由迪士尼流媒體業(yè)務(wù)負(fù)責(zé)人凱文?梅耶爾出任公司新任首席執(zhí)行官,。他還將在TikTok的母公司、中國(guó)科技公司字節(jié)跳動(dòng)兼任首席運(yùn)營(yíng)官,。梅耶爾曾經(jīng)是迪士尼首席執(zhí)行官的主要候選人之一,。
他的新工作并不輕松。雖然TikTok深受年輕人歡迎,,但在過(guò)去幾年,,該應(yīng)用程序卻深受安全和隱私問(wèn)題的困擾。現(xiàn)在,,梅耶爾必須把TikTok“迪士尼化”,,讓它在父母的眼中變得更有益于家庭,但又不會(huì)破壞它吸引年輕用戶的特色,。
梅耶爾將在6月1日正式上任,。許多家長(zhǎng)們希望這位新任首席執(zhí)行官做出哪些改變呢?我們采訪了他們,,希望可以找到這個(gè)問(wèn)題的答案,。
開(kāi)發(fā)年齡過(guò)濾功能
盡管在TikTok里能夠設(shè)置私人賬戶,,孩子們分享自制視頻也可以選擇“僅限好友觀看”,但他們還是能接觸到各種各樣的視頻,。雪莉?瑞安是一位老師,,她的兩個(gè)女兒都在用TikTok。她說(shuō):“她們還是會(huì)看到各種‘怪咖’的視頻,?!庇卸辔患议L(zhǎng),尤其是女孩的家長(zhǎng),,也表示希望TikTok提供過(guò)濾功能,,為孩子們篩選出適合他們的年齡的內(nèi)容。一位家長(zhǎng)告訴《財(cái)富》雜志:“TikTok成了許多小女孩的‘性感舞蹈大學(xué)’,?!保═ikTok確實(shí)為年齡較小的用戶提供一個(gè)“限制”版本,但家長(zhǎng)們抱怨,,孩子們不愿意用,,因?yàn)樗拗屏颂喙δ堋#?
成為家長(zhǎng)的好伙伴
就是這么簡(jiǎn)單:創(chuàng)造更多機(jī)會(huì)與家長(zhǎng)們對(duì)話,,讓他們能夠表達(dá)自己的擔(dān)憂,。紐約作家兼導(dǎo)演米凱拉?伯明翰說(shuō):“[使TikTok等應(yīng)用程序變得更安全]是應(yīng)用程序的開(kāi)發(fā)者和家長(zhǎng)共同的責(zé)任。但在需要保護(hù)孩子的時(shí)候,,我們卻都心不在焉,。”伯明翰也是育兒網(wǎng)站ScaryMommy.com的執(zhí)行策劃人,。家長(zhǎng)與應(yīng)用程序開(kāi)發(fā)者之間增加對(duì)話,,是讓TikTok變得更安全的第一步,可以讓家長(zhǎng)們更能接受孩子們使用這款應(yīng)用程序,。伯明翰說(shuō):“我希望一位來(lái)自迪士尼這樣一個(gè)標(biāo)志性品牌的高管,,可以做好這方面的工作?!?
讓孩子了解社交媒體的風(fēng)險(xiǎn)
伯明翰把社交媒體的吸引力比作是飄在水池深處的海洋球,。她說(shuō):“小朋友們看到它就想跳進(jìn)去玩,因?yàn)榭雌饋?lái)很好玩,??上麄冞€沒(méi)有學(xué)會(huì)游泳?!本拖駸煵莨咀罱K要負(fù)責(zé)教導(dǎo)公眾吸煙的健康危害一樣,,TikTok等社交媒體服務(wù)商可以提高人們的意識(shí),尤其是幫助年輕人了解社交媒體平臺(tái)中蘊(yùn)含的危險(xiǎn),,因?yàn)樗麄冞€不知道如何在網(wǎng)絡(luò)世界中做出好的決策,。
不要販賣(mài)孩子們的數(shù)據(jù)(如果平臺(tái)會(huì)這樣做,請(qǐng)告訴家長(zhǎng))
毫不意外,,家長(zhǎng)們不希望孩子們的隱私信息被收集,、存儲(chǔ)或者販賣(mài)給營(yíng)銷(xiāo)公司。(令人意外的是,,本文采訪的美國(guó)家長(zhǎng)們對(duì)于數(shù)據(jù)存放在服務(wù)器上,,沒(méi)有太強(qiáng)烈的感受,他們只是不希望平臺(tái)存儲(chǔ)這些數(shù)據(jù)用于牟利,。)TikTok已經(jīng)在許多國(guó)家遭到監(jiān)管調(diào)查,。在美國(guó),TikTok已經(jīng)與聯(lián)邦貿(mào)易委員會(huì)達(dá)成和解,。后者指控該公司非法收集兒童的個(gè)人信息,。簡(jiǎn)而言之:家長(zhǎng)們希望這款免費(fèi)應(yīng)用程序能夠找到其他商業(yè)模式,或者至少可以提高其現(xiàn)有商業(yè)模式的透明度,。身為母親的斯蒂芬妮?龐波妮說(shuō):“我只是假設(shè)所有社交媒體公司都會(huì)獲取你的社交信息,。”她經(jīng)營(yíng)著一家網(wǎng)紅營(yíng)銷(xiāo)公司,。
鼓勵(lì)減少屏幕使用時(shí)間
聽(tīng)起來(lái)與TikTok的財(cái)務(wù)激勵(lì)完全相悖,?確實(shí)如此。但如果TikTok想在家長(zhǎng)當(dāng)中積攢更好的聲譽(yù)(畢竟孩子們使用電子設(shè)備,,最終還是要由父母控制,,或者至少在理論上是這樣),就必須尋找在線下推廣品牌的途徑,。龐波妮說(shuō):“我9歲的兒子沒(méi)有TikTok賬號(hào),,主要是因?yàn)樗麤](méi)有手機(jī)。他現(xiàn)在還不需要手機(jī),?!彼€有兩個(gè)孩子,分別是15歲和17歲,。TikTok可以在未來(lái)的后疫情時(shí)代組織更多現(xiàn)實(shí)世界的活動(dòng),,或者用新的方式鼓勵(lì)孩子們?cè)诰€下發(fā)揮創(chuàng)造力。
沒(méi)錯(cuò),,就是線下,。(財(cái)富中文網(wǎng))
翻譯:Biz
Kids love TikTok. Parents, not so much.
Last week the popular lip-synching video app announced the appointment of a new chief executive officer: former Disney streaming chief Kevin Mayer. The exec, once one of the top candidates for the CEO job at the Mouse House, will also serve as COO of ByteDance, the Chinese tech company that owns TikTok. His new role won’t be an easy one—safety and privacy concerns have plagued the app over the past few years, despite its popularity with younger people. Now Mayer must “Disney-fy” TikTok, making it more family-friendly in the eyes of parents, without destroying what makes it so addicting with younger users.
What changes would parents most want the new CEO to make when he officially takes the role on June 1? We asked a few of them to find out.
Develop an age-appropriate filter
Even with a private account and a “friends-only” policy for sharing their own homemade videos, kids are still exposed to all sorts of other clips on TikTok. “They can still see all the videos of ‘randos,’” says Shelly Ryan, a teacher whose two daughters use the app. Several other parents, especially those raising young girls, also say they wish TikTok could provide a filter for age-appropriate content for their kids. As one parent told Fortune: “TikTok has become ‘sexy dance university’ for a lot of young girls.” (The company does offer a “l(fā)imited” version for younger users, but parents complain that their kids don’t want to use it because it restricts too many features.)
Become a better partner for parents
It’s really that simple: Create more opportunities for dialogue with parents and allow them to voice their concerns. “The responsibility [to make apps like TikTok safer] is both on the app makers and on the parents,” says Micaela Birmingham, a New York–based writer-director and executive producer of a parenting site, ScaryMommy.com. “But we’re all asleep at the wheel when it comes to protecting our kids.” More dialogue between the two sides could be the first step in working together to make TikTok safer—and getting parents to be more comfortable with their kids using the app. “I’m hopeful that someone coming from an iconic brand like Disney can come in and do a better job at that,” says Birmingham.
Educate kids on the risks of social media
Birmingham likens the appeal of social media to a beach ball floating at the deep end of the pool. “Small kids see it and they want to jump in and play because it looks fun,” says Birmingham. “But they don’t know how to swim yet.” Just like the tobacco industry ultimately became responsible for informing the public on the health hazards of smoking, social media facilitators like TikTok could help to increase awareness of some of the dangers of their platforms, particularly for young users who don’t yet know how to make good decisions online.
Don’t sell our kids’ data (and if you do sell it, tell us)
Unsurprisingly, parents don’t want their kids’ private information to be harvested, stored, or sold to marketers. (Surprisingly, the American parents interviewed for this article didn’t feel strongly about whether this data lives on servers in China or in the U.S.—they just don’t want it to be saved and profited from.) TikTok is already the subject of multiple regulatory probes in several countries. In the U.S., it settled a complaint with the Federal Trade Commission alleging that the company illegally collected personal information from children. In short: Parents want the free app to find another business model, or at least to be more transparent about its existing one. “I just assume every social media company has all of your social information anyway,” says Stefania Pomponi, a mom who runs an influencer marketing agency.
Encourage less screen time
Sound completely counter to TikTok’s financial incentives? It is. But if the company wants to generate some goodwill from parents (who are ultimately—or at least theoretically—in control of their kids’ device usage), it might want to explore ways to promote its brand offline. “My 9-year-old doesn’t have a TikTok account primarily because he doesn’t have a phone,” says Pomponi, who also has a 15- and 17-year-old. “He doesn’t need to see another screen.” TikTok could host more real-world events (in a post-pandemic future) or find new ways to encourage kids to be creative while offline.
Yes, offline.