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Dollar General的新連鎖商店瞄準(zhǔn)富裕消費(fèi)者

公司表示,,“popshelf”目標(biāo)客戶(hù)群的家庭收入可達(dá)12.5萬(wàn)美元,遠(yuǎn)高于Dollar General門(mén)店現(xiàn)有目標(biāo)客戶(hù)群5萬(wàn)美元的家庭收入,。

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Dollar General正在瞄準(zhǔn)富裕消費(fèi)者,,開(kāi)辟全新獲客渠道,。

作為一家成長(zhǎng)迅速的折扣零售連鎖企業(yè),Dollar General目前在全美擁有16300家門(mén)店,。10月8日,,該公司宣布將于未來(lái)幾周在納什維爾附近率先開(kāi)設(shè)兩家“popshelf”連鎖門(mén)店,并計(jì)劃在首個(gè)財(cái)年開(kāi)設(shè)總計(jì)30家門(mén)店,?!皃opshelf”主營(yíng)家居飾品、派對(duì)用品等非必需商品,,其理念在于觸達(dá)那些對(duì)Dollar General不感興趣的客戶(hù)群體,,滿(mǎn)足他們的購(gòu)物需求,。

該公司表示,“popshelf”目標(biāo)客戶(hù)群的家庭收入可達(dá)12.5萬(wàn)美元,,遠(yuǎn)高于Dollar General門(mén)店現(xiàn)有目標(biāo)客戶(hù)群5萬(wàn)美元的家庭收入,。但這并不意味著Dollar General打算將自己改造為購(gòu)物街版的尼曼百貨商場(chǎng),“popshelf”95%的在售商品定價(jià)不超過(guò)5美元,,因此其在價(jià)格方面與Dollar General現(xiàn)有門(mén)店并無(wú)太大區(qū)別,。

兩者不同之處在于商品種類(lèi),“popshelf”的商品更加多樣化,,既有美容產(chǎn)品,、家居用品、圣誕裝飾品,,也有手工藝品甚至冷肉拼盤(pán)等派對(duì)食品,。Dollar General表示,為營(yíng)造T.J. Maxx等連鎖店那種廣受好評(píng)的“淘寶”氛圍,,培養(yǎng)回頭客,,“popshelf”將提供多種限時(shí)商品?!皃opshelf”的門(mén)店面積為800多平米,,比一般的Dollar General門(mén)店略大。

Dollar General瞄準(zhǔn)富裕階層的消費(fèi)者,,全新推出“popshelf”連鎖商店,。

可以說(shuō),Dollar General是新冠疫情最大的贏家之一,,上季度其銷(xiāo)售額增長(zhǎng)了24.4%至87億美元,,銷(xiāo)售額已經(jīng)超過(guò)梅西百貨。Dollar General提供的生活必需品(如衛(wèi)生紙,、清潔用品等)價(jià)格低廉,,其食品種類(lèi)也較幾年前也有所增加,加之距離社區(qū)較近,,因而吸引了眾多消費(fèi)者,。這種小商店通常多位于農(nóng)村地區(qū),,但近年來(lái)正越來(lái)越向城市靠攏,。

然而,Dollar General的首要任務(wù)之一仍然是在保留核心低收入消費(fèi)者的同時(shí)吸引更多的中產(chǎn)階級(jí)消費(fèi)者,。正如《財(cái)富》雜志去年在一篇專(zhuān)題文章中詳細(xì)描述的那樣,,要想實(shí)現(xiàn)這一目標(biāo),該公司需要對(duì)門(mén)店進(jìn)行重新裝修,、增加美容產(chǎn)品,、全面調(diào)整星巴克,、樂(lè)高等門(mén)店品牌與商品,并在一些門(mén)店增加水果,、肉類(lèi)等生鮮食品,。

但對(duì)Dollar General而言,在觸達(dá)新客的同時(shí)平衡低收入客戶(hù)的需求,、避免疏遠(yuǎn)這一核心客群無(wú)疑是一件微妙的任務(wù),,也正是在此背景之下,“popshelf”應(yīng)運(yùn)而生,。Dollar General發(fā)現(xiàn),,即便仍然提供低價(jià)商品,通過(guò)創(chuàng)建與自己同名商店不同的新品牌仍然可以有效擴(kuò)大自己的客群網(wǎng)絡(luò),。

鑒于Party City及諸多大型連鎖藥店等競(jìng)爭(zhēng)對(duì)手當(dāng)前處于弱勢(shì)地位,,現(xiàn)在推出全新品牌對(duì)Dollar General而言無(wú)疑更加有利,此舉還有助于Dollar General與Dollar Tree展開(kāi)更加直接的競(jìng)爭(zhēng),。Dollar Tree所售商品全部標(biāo)價(jià)1美元,,并提供各種派對(duì)用品和廉價(jià)的派對(duì)食品,其增長(zhǎng)速度近年有所放緩,。

Dollar General的首席執(zhí)行官托德?瓦索斯在一篇新聞稿中說(shuō):“我們很高興能夠在公司勢(shì)頭正勁時(shí)推出popshelf,。”他還補(bǔ)充道,,“popshelf”將“引起新顧客的共鳴”,,如果發(fā)展理想,“popshelf”將為這家連鎖企業(yè)帶來(lái)更多的顧客與營(yíng)收,。(財(cái)富中文網(wǎng))

譯者:梁宇

審校:夏林

Dollar General正在瞄準(zhǔn)富裕消費(fèi)者,,開(kāi)辟全新獲客渠道。

作為一家成長(zhǎng)迅速的折扣零售連鎖企業(yè),,Dollar General目前在全美擁有16300家門(mén)店,。10月8日,該公司宣布將于未來(lái)幾周在納什維爾附近率先開(kāi)設(shè)兩家“popshelf”連鎖門(mén)店,,并計(jì)劃在首個(gè)財(cái)年開(kāi)設(shè)總計(jì)30家門(mén)店,。“popshelf”主營(yíng)家居飾品,、派對(duì)用品等非必需商品,,其理念在于觸達(dá)那些對(duì)Dollar General不感興趣的客戶(hù)群體,滿(mǎn)足他們的購(gòu)物需求,。

該公司表示,,“popshelf”目標(biāo)客戶(hù)群的家庭收入可達(dá)12.5萬(wàn)美元,遠(yuǎn)高于Dollar General門(mén)店現(xiàn)有目標(biāo)客戶(hù)群5萬(wàn)美元的家庭收入,。但這并不意味著Dollar General打算將自己改造為購(gòu)物街版的尼曼百貨商場(chǎng),,“popshelf”95%的在售商品定價(jià)不超過(guò)5美元,,因此其在價(jià)格方面與Dollar General現(xiàn)有門(mén)店并無(wú)太大區(qū)別。

兩者不同之處在于商品種類(lèi),,“popshelf”的商品更加多樣化,,既有美容產(chǎn)品、家居用品,、圣誕裝飾品,,也有手工藝品甚至冷肉拼盤(pán)等派對(duì)食品。Dollar General表示,,為營(yíng)造T.J. Maxx等連鎖店那種廣受好評(píng)的“淘寶”氛圍,,培養(yǎng)回頭客,“popshelf”將提供多種限時(shí)商品,?!皃opshelf”的門(mén)店面積為800多平米,比一般的Dollar General門(mén)店略大,。

Dollar General瞄準(zhǔn)富裕階層的消費(fèi)者,,全新推出“popshelf”連鎖商店。

可以說(shuō),,Dollar General是新冠疫情最大的贏家之一,,上季度其銷(xiāo)售額增長(zhǎng)了24.4%至87億美元,銷(xiāo)售額已經(jīng)超過(guò)梅西百貨,。Dollar General提供的生活必需品(如衛(wèi)生紙,、清潔用品等)價(jià)格低廉,其食品種類(lèi)也較幾年前也有所增加,,加之距離社區(qū)較近,,因而吸引了眾多消費(fèi)者。這種小商店通常多位于農(nóng)村地區(qū),,但近年來(lái)正越來(lái)越向城市靠攏,。

然而,Dollar General的首要任務(wù)之一仍然是在保留核心低收入消費(fèi)者的同時(shí)吸引更多的中產(chǎn)階級(jí)消費(fèi)者,。正如《財(cái)富》雜志去年在一篇專(zhuān)題文章中詳細(xì)描述的那樣,,要想實(shí)現(xiàn)這一目標(biāo),該公司需要對(duì)門(mén)店進(jìn)行重新裝修,、增加美容產(chǎn)品,、全面調(diào)整星巴克、樂(lè)高等門(mén)店品牌與商品,,并在一些門(mén)店增加水果,、肉類(lèi)等生鮮食品。

但對(duì)Dollar General而言,,在觸達(dá)新客的同時(shí)平衡低收入客戶(hù)的需求,、避免疏遠(yuǎn)這一核心客群無(wú)疑是一件微妙的任務(wù),也正是在此背景之下,,“popshelf”應(yīng)運(yùn)而生,。Dollar General發(fā)現(xiàn),即便仍然提供低價(jià)商品,,通過(guò)創(chuàng)建與自己同名商店不同的新品牌仍然可以有效擴(kuò)大自己的客群網(wǎng)絡(luò),。

鑒于Party City及諸多大型連鎖藥店等競(jìng)爭(zhēng)對(duì)手當(dāng)前處于弱勢(shì)地位,現(xiàn)在推出全新品牌對(duì)Dollar General而言無(wú)疑更加有利,,此舉還有助于Dollar General與Dollar Tree展開(kāi)更加直接的競(jìng)爭(zhēng),。Dollar Tree所售商品全部標(biāo)價(jià)1美元,并提供各種派對(duì)用品和廉價(jià)的派對(duì)食品,,其增長(zhǎng)速度近年有所放緩,。

Dollar General的首席執(zhí)行官托德?瓦索斯在一篇新聞稿中說(shuō):“我們很高興能夠在公司勢(shì)頭正勁時(shí)推出popshelf?!彼€補(bǔ)充道,,“popshelf”將“引起新顧客的共鳴”,如果發(fā)展理想,,“popshelf”將為這家連鎖企業(yè)帶來(lái)更多的顧客與營(yíng)收,。(財(cái)富中文網(wǎng))

譯者:梁宇

審校:夏林

spend.

The discount retailer said on October 8 it was opening the first two stores in its new 'popshelf' chain in the coming weeks near Nashville, and will open a total of 30 in the first fiscal year. The idea behind the chain: selling non-essential items like home décor and party items, while catering to a clientele that might balk at shopping at a Dollar General, the fast growing deep discount chain that now has 16,300 stores across the U.S.

The company said 'popshelf' would be targeted at households with income as high as $125,000, well above the $50,000 mark that is typical of the Dollar General customer. That's not to say Dollar General is refashioning itself as a strip mall version of Neiman Marcus: 95% of items will be priced for $5 or less, so not that different from a Dollar General.

What will be different will be the products, which will be more discretionary, like beauty products, items for the home, Christmas decorations, supplies for crafts and even some food items for parties, such as charcuterie plates. And Dollar General says 'popshelf' will offer many limited-time items to foster the 'treasure hunt' ethos that has served chains like T.J. Maxx so well and spurred repeat visits by shoppers. At 9,000 square feet, the 'popshelf' stores will be slightly bigger than a typical Dollar General.

Dollar General, now a larger retailer than Macy's by sales, has been one of the biggest winners during the pandemic, with shoppers drawn to its low prices, essentials like toilet paper and cleaning products, its improved food assortment compared to just a few years ago, and small stores close to home, historically in rural areas but increasingly near cities in recent years. Last quarter, sales rose 24.4% to $8.7 billion.

Yet one of its big priorities has been to attract more middle class shoppers without losing its core lower income shoppers. As Fortune detailed in a feature last year, that has included remodeled stores, more beauty products, an overhaul of store brands and items like Starbucks and Lego products and more fresh food, including fruit and meat in some stores.

But it's a delicate balance to reach for those new customers without alienating or confusing the low income shopper that is Dollar General's bread and butter, hence the 'popshelf' idea. Dollar General has found it could cast its net wider by created a distinct brand from its namesake stores, even with items are are still inexpensive.

The moment is all the more propitious given the weakness of rivals like Party City and the large drugstore chains. The move could also help Dollar General compete more directly with Dollar Tree, which sells all items for $1 and has a large assortment of party supplies and inexpensive food for parties. Dollar Tree's growth has slowed in recent years.

"We are excited to introduce popshelf from a position of strength," Dollar General CEO Todd Vasos said in a press release. He added that 'popshelf' would "resonate with new customers"—and ideally garner the chain more customers with more dollars at their disposal.

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