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企業(yè)ESG工作普遍缺失關鍵一環(huán):和員工溝通

Kylie Logan
2022-01-01

高管們?yōu)樘岣吖究沙掷m(xù)發(fā)展和包容性所做的一切工作都缺乏溝通,。

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Headspace首席執(zhí)行官羅塞爾·格拉斯(Russell Glass)認為“現在的人,特別是年輕一代,、千禧一代和Z世代,對于企業(yè)的要求極高,?!边@意味著,這些人如果作為客戶,,除非他們特別信任某些企業(yè),否則便不會對其表示支持,。

這些觀點出自本周三舉辦的《財富》線上會議,。此會議的焦點是企業(yè)如何才能實現可持續(xù)和包容性增長。當然,,在公眾心中,企業(yè)似乎只關心經濟效益和業(yè)務增長,,而每當企業(yè)試圖改變這種印象時,,這個熱門話題就會被提起。

ESG(環(huán)境,、社會和治理)運動發(fā)起的主要原因是,員工們希望雇主能夠加強對員工的福利與健康關懷,。這一點在新冠疫情期間顯得尤為重要,。因此,,許多員工在重新考量自己的優(yōu)先關注點后,,換了一份更有意義的工作。這就導致了如今出現的“大辭職”風潮,。

沃博聯首席執(zhí)行官羅斯琳·布魯爾表示,,在討論“大辭職"風潮的同時也必須考慮到美國同時出現的“企業(yè)大重組”現象,因為這讓企業(yè)領導人們能夠在如今的這種健康危機背景下,,“重新定義”可持續(xù)地經營企業(yè)的意義。

對于員工來說,,職業(yè)倦怠始終是個無法解決的問題,,而新冠疫情進一步加劇了職業(yè)倦怠,。Headspace首席執(zhí)行官格拉斯指出,“高管們努力的結果與員工們的獲得感之間存在著巨大差距,。”他提到Headspace在2021年進行的一項調查顯示,,60%的雇主“認為保障員工福利是企業(yè)的頭等大事,但只有一半的員工對此表示認同,。”格拉斯指出,,這并不意味著我們在ESG方面沒有取得重要進展,。但也確實說明,,高管們?yōu)樘岣吖究沙掷m(xù)發(fā)展和包容性所做的一切工作都缺乏溝通。

艾伯森公司首席執(zhí)行官維韋克·??ㄌm最近幾天面試了一些年輕的求職者,,這些年輕人也不約而同地關注企業(yè)的戰(zhàn)略和ESG問題,。“五年前沒人提出這種問題,,”他說,。據相關數據顯示,,到2025年,,千禧一代將占全球勞動力的75%,,Z一代緊隨其后。

史丹利百得首席執(zhí)行官詹姆斯·洛雷指出,,如今的員工想要“穩(wěn)定,想要信任”,。換句話說,,他建議高管們要主動跟員工和客戶溝通,而不要去讓他們猜自己想要做什么,。

在衡量業(yè)務增長和ESG標準方面,萬豪國際總裁斯蒂芬妮·林納茨表示,,她們的董事委員會會對“環(huán)境,、社會和公司治理的多年期目標”進行監(jiān)測,每三年為一個周期,,并在每一季度公開發(fā)布進展報告,。她說,,企業(yè)在ESG領域的這種努力,特別是在董事會層面上的努力是非常罕見的,,她還表示每家公司都應該“牢牢樹立”這種理念,。

前進保險公司首席執(zhí)行官特里西婭·格里菲斯表示,其公司的碳中和的目標是公開的,,并且公司會定期發(fā)布《可持續(xù)發(fā)展報告》。資產管理公司美世咨詢總裁兼首席執(zhí)行官,、威達信保險公司副主席馬丁·費蘭建議,,要使用社交媒體提升企業(yè)運行透明度,,“讓公眾一同參與”企業(yè)的發(fā)展。

沃博聯首席執(zhí)行布魯爾認為,,除了踐行承諾、設立指標和引入社交媒體這些措施外,,這次疫情也為企業(yè)敲響了警鐘,?!拔矣X得我已經把自己職業(yè)生涯中學到的一切方法都用上了,,”布魯爾談到她在疫情前的領導策略時說道,“作為一名非裔美國女性,,我從組織底層一路打拼到高層,,我覺得我已經把自己所學到的一切方法都用上了,。但當我試圖放棄疫苗接種規(guī)定,讓員工回來上班,,然后卻眼睜睜看著有能力的女性領導者白白離開工作崗位,,此時,,我開始意識到,我們從未認真傾聽他們的訴求,,我認為我們所有人都應該首先重新定義自己作為領導者的身份,。”(財富中文網)

譯者:Transn

Headspace首席執(zhí)行官羅塞爾·格拉斯(Russell Glass)認為“現在的人,,特別是年輕一代,、千禧一代和Z世代,,對于企業(yè)的要求極高?!边@意味著,這些人如果作為客戶,,除非他們特別信任某些企業(yè),,否則便不會對其表示支持,。

這些觀點出自本周三舉辦的《財富》線上會議。此會議的焦點是企業(yè)如何才能實現可持續(xù)和包容性增長,。當然,,在公眾心中,企業(yè)似乎只關心經濟效益和業(yè)務增長,,而每當企業(yè)試圖改變這種印象時,,這個熱門話題就會被提起。

ESG(環(huán)境,、社會和治理)運動發(fā)起的主要原因是,,員工們希望雇主能夠加強對員工的福利與健康關懷,。這一點在新冠疫情期間顯得尤為重要。因此,,許多員工在重新考量自己的優(yōu)先關注點后,,換了一份更有意義的工作,。這就導致了如今出現的“大辭職”風潮。

沃博聯首席執(zhí)行官羅斯琳·布魯爾表示,,在討論“大辭職"風潮的同時也必須考慮到美國同時出現的“企業(yè)大重組”現象,,因為這讓企業(yè)領導人們能夠在如今的這種健康危機背景下,,“重新定義”可持續(xù)地經營企業(yè)的意義。

對于員工來說,,職業(yè)倦怠始終是個無法解決的問題,,而新冠疫情進一步加劇了職業(yè)倦怠,。Headspace首席執(zhí)行官格拉斯指出,“高管們努力的結果與員工們的獲得感之間存在著巨大差距,?!彼岬紿eadspace在2021年進行的一項調查顯示,60%的雇主“認為保障員工福利是企業(yè)的頭等大事,,但只有一半的員工對此表示認同,?!备窭怪赋觯@并不意味著我們在ESG方面沒有取得重要進展,。但也確實說明,,高管們?yōu)樘岣吖究沙掷m(xù)發(fā)展和包容性所做的一切工作都缺乏溝通。

艾伯森公司首席執(zhí)行官維韋克·桑卡蘭最近幾天面試了一些年輕的求職者,,這些年輕人也不約而同地關注企業(yè)的戰(zhàn)略和ESG問題?!拔迥昵皼]人提出這種問題,,”他說。據相關數據顯示,,,到2025年,千禧一代將占全球勞動力的75%,,Z一代緊隨其后,。

史丹利百得首席執(zhí)行官詹姆斯·洛雷指出,如今的員工想要“穩(wěn)定,,想要信任”,。換句話說,,他建議高管們要主動跟員工和客戶溝通,而不要去讓他們猜自己想要做什么,。

在衡量業(yè)務增長和ESG標準方面,,萬豪國際總裁斯蒂芬妮·林納茨表示,她們的董事委員會會對“環(huán)境,、社會和公司治理的多年期目標”進行監(jiān)測,每三年為一個周期,,并在每一季度公開發(fā)布進展報告,。她說,,企業(yè)在ESG領域的這種努力,特別是在董事會層面上的努力是非常罕見的,,她還表示每家公司都應該“牢牢樹立”這種理念,。

前進保險公司首席執(zhí)行官特里西婭·格里菲斯表示,其公司的碳中和的目標是公開的,,并且公司會定期發(fā)布《可持續(xù)發(fā)展報告》,。資產管理公司美世咨詢總裁兼首席執(zhí)行官,、威達信保險公司副主席馬丁·費蘭建議,,要使用社交媒體提升企業(yè)運行透明度,“讓公眾一同參與”企業(yè)的發(fā)展,。

沃博聯首席執(zhí)行布魯爾認為,除了踐行承諾,、設立指標和引入社交媒體這些措施外,,這次疫情也為企業(yè)敲響了警鐘,。“我覺得我已經把自己職業(yè)生涯中學到的一切方法都用上了,,”布魯爾談到她在疫情前的領導策略時說道,,“作為一名非裔美國女性,,我從組織底層一路打拼到高層,我覺得我已經把自己所學到的一切方法都用上了,。但當我試圖放棄疫苗接種規(guī)定,,讓員工回來上班,然后卻眼睜睜看著有能力的女性領導者白白離開工作崗位,,此時,我開始意識到,,我們從未認真傾聽他們的訴求,,我認為我們所有人都應該首先重新定義自己作為領導者的身份,。”(財富中文網)

譯者:Transn

“People, particularly the younger generations, millennials and below, are taking enterprises to task,” said Russell Glass, CEO of Headspace Health, implying that customers will no longer support companies they don't truly believe in.

The comments came during a Fortune virtual event on Wednesday focused on how organizations can foster sustainable and inclusive growth. This buzzy business topic comes, of course, as companies try to change the perception that they only care about dollars and growth.

The movement, known as ESG, for environmental, social, and governance, comes as workers increasingly demand that their employers show that they care. It's become particularly important during the pandemic, which made many workers reevaluate their priorities and switch jobs—a phenomenon called the Great Resignation—to ones that have a more meaningful mission.

Rosalind Brewer, CEO of Walgreens Boots Alliance, said that if we're going to talk so much about the Great Resignation, we must also consider the concurrent “great re-phasing of corporate America", as leaders "redefine" what it means to sustainably run a business during a heath crisis.

Worker burnout has always been a problem and the pressures of the pandemic have only made it worse. Glass, from Headspace Health, noted that there is “a huge gap between what executives think they're doing and what employees are receiving.” He mentioned a 2021 Headspace Health survey that revealed 60% of employers "say well-being is a priority in their organizations, yet only half of their employees agree." This doesn’t mean important ESG progress isn't happening, Glass noted. But it does mean whatever work executives are doing to improve their companies’ focus on sustainability and inclusivity is being poorly communicated.

The young job candidates who Albertsons Companies CEO Vivek Sankaran interviews these days are simultaneously interviewing him about strategy and ESG. “It’s not a question I got five years ago,” he said. By 2025, millennials are projected to make up about 75% of the workforce, and Generation Z is following close behind.

James Loree, CEO of Stanley Black & Decker, noted that today's workers want “stability and they want trust.” In other words, he advised against making employees and customers guess what executives are doing.

In terms of measuring growth and ESG standards, Marriott International president Stephanie Linnartz said her company has a board committee that monitors “multi-year [environmental, social, and corporate governance] goals” on a three-year basis, releasing their progress publicly every quarter. This kind of dedication to ESG, specifically at a board-level is rare, she said, while adding that it should be “deeply embedded” in every company.

Progressive Insurance CEO Tricia Griffith said her company's goal to become carbon neutral is public and the company is held accountable by regularly publishing sustainability reports. Martine Ferland, president and CEO at asset management company Mercer and vice chair at insurance company Marsh McLennan, suggested using social media for transparency and "to bring people along" the company's journey.

Pledges, metrics, and social media engagement aside, Walgreens’ Brewer sees this pandemic as a wake-up call that businesses must heed. “I thought I was applying everything I've learned in my career,” she said of her pre-pandemic leadership tactics, “I thought I was applying everything that I've experienced as an African-American female working in the bottom of organizations to the top of organizations. But what I realize now as I'm trying to unravel vaccine mandates, getting hourly employees to come to work, watching female potential leaders of the world leave the workforce for nothing...I think we have not been listening, and I think what's coming to bear for all of us, is to redefine first and foremost who we are as leaders.”

財富中文網所刊載內容之知識產權為財富媒體知識產權有限公司及/或相關權利人專屬所有或持有,。未經許可,禁止進行轉載,、摘編,、復制及建立鏡像等任何使用。
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