????使用文件分享服務(wù)傳遞文檔、協(xié)作處理文件和演示文稿的員工越來(lái)越多,，但多數(shù)情況下,，員工所在公司的IT部門對(duì)此并不支持，甚至毫不知情,。提供文件分享服務(wù)的企業(yè)正準(zhǔn)備改變這種現(xiàn)狀,。

????Dropbox和Box這些從消費(fèi)市場(chǎng)起家的服務(wù)正在添加安全功能,，并大力與現(xiàn)有軟件整合,，以贏得首席信息官（CIO）們的青睞。同時(shí),，原本側(cè)重傳統(tǒng)企業(yè)市場(chǎng)的服務(wù)也開始試圖爭(zhēng)取消費(fèi)者,，比如Accellion公司剛剛發(fā)布了一種移動(dòng)文件分享服務(wù)，并稱之為“企業(yè)版Dropbox”,。就連行業(yè)的先驅(qū)者,、上線于十年前的YouSendIt網(wǎng)站也正在為攻陷IT部門而磨刀霍霍。這家公司最近發(fā)布了適用于商務(wù)環(huán)境的文件分享工具Workstream,，它可以融入微軟Outlook和SharePoint,。可是,，這些努力有無(wú)成效,？換句話說(shuō)，首席信息官們真的敢把敏感文件推送到云端嗎,？我們采訪了幾位首席執(zhí)行官,，以了解他們的態(tài)度。

Zynga首席信息官黛博拉?克拉帕蒂：

????“我不是很熱衷在企業(yè)中使用文件分享服務(wù),。盡管它們的確能派上一些用場(chǎng),，但對(duì)我這個(gè)首席信息官來(lái)說(shuō)，可靠性和安全問(wèn)題仍值得擔(dān)憂,。我知道許多文件分享公司都在走向成熟,，以滿足企業(yè)市場(chǎng)的要求，但我所知道的多數(shù)服務(wù)還沒(méi)有達(dá)到這個(gè)水平。我不否認(rèn),，文件分享網(wǎng)站確實(shí)是滿足個(gè)人需要的優(yōu)秀解決方案,。但是，對(duì)于企業(yè)來(lái)說(shuō),，如同部署任何其他新技術(shù)一樣,，保持謹(jǐn)慎是很重要的一點(diǎn)?！?/p>

柏斯特啤酒（Pabst Brewing Company）首席信息官本?海尼斯：

????“我正在整合基礎(chǔ)架構(gòu),，減少軟件許可和存儲(chǔ)空間。對(duì)我來(lái)說(shuō),，整合Box這樣的服務(wù)意味著無(wú)需再擔(dān)憂存儲(chǔ)空間和文件備份,。其實(shí)，我效力于上一家公司的時(shí)候就已經(jīng)開始使用Box,。我把它引進(jìn)了那家公司,，結(jié)果，它很快就受到了歡迎,。從終端用戶的角度來(lái)說(shuō),，花15分鐘跟他們談?wù)劸湍芨愣āＮ覀冎恍韪嬖V他們,，這就是你的文件夾,，這樣就能進(jìn)入文件夾。就是這么簡(jiǎn)單,。無(wú)論是對(duì)終端用戶,，還是對(duì)IT部門來(lái)說(shuō)，它都很方便,?！?/p>

李維斯（Levi Strauss & Co.）首席信息官湯姆?派克：

????“盡管我們并不屏蔽網(wǎng)絡(luò)文件分享網(wǎng)站，我們強(qiáng)烈建議員工使用內(nèi)部文件傳輸系統(tǒng),。我們的內(nèi)部系統(tǒng)更加安全,、空間更大且有助于公司節(jié)省資金。我們發(fā)現(xiàn)員工們很樂(lè)意使用更安全的內(nèi)部系統(tǒng)——關(guān)鍵問(wèn)題是溝通,，要讓員工了解各種選擇,。我們會(huì)繼續(xù)關(guān)注這一技術(shù)領(lǐng)域及相關(guān)企業(yè)的發(fā)展，他們不斷取得的進(jìn)展令人鼓舞,?！?/p>

西雅圖兒童醫(yī)院（Seattle Children's Hospital）首席信息官德雷克斯?迪福德：

????作為一家醫(yī)療保健組織，我們需考慮很多隱私和安全方面的問(wèn)題,。同時(shí),，隨著我們朝著未來(lái)邁進(jìn),，醫(yī)療保健改革又要求相關(guān)組織、政府,、保險(xiǎn)商和服務(wù)提供商更緊密地合作,。因此，找到安全級(jí)別合適的恰當(dāng)工具,，使所有合作者都感到放心是非常重要的一點(diǎn),。我們一直在使用Accellion，將它整合進(jìn)了電郵服務(wù),，簡(jiǎn)化了員工分享大型文件的活動(dòng),。

????我們也沒(méi)有屏蔽Box之類的服務(wù)，此類服務(wù)免費(fèi)供公眾使用,，如果屏蔽某一種,，還會(huì)出現(xiàn)另一種新的服務(wù)。但我們對(duì)用戶進(jìn)行培訓(xùn),，使其了解這些產(chǎn)品的正確使用方法,，同時(shí)持續(xù)推動(dòng)他們使用Accellion和其他內(nèi)部產(chǎn)品。我們面臨的挑戰(zhàn)在于：有時(shí)候與我們的合作伙伴有合作關(guān)系的組織已經(jīng)在使用Box或其他產(chǎn)品,。我們的安全人員會(huì)分析這類情形,，不斷完善相關(guān)規(guī)則，這是一個(gè)持續(xù)發(fā)展的進(jìn)程,。

????譯者：小宇

????A growing number of employees are using file-sharing services to circulate and collaborate on documents and presentations, but many of them are doing so without the blessing -- or knowledge -- of their IT department. The companies that provide these file-sharing services are trying to change that.

????Those that started out in the consumer space, like Dropbox and Box, are wooing CIOs with added security features and integration with existing software. Meanwhile, traditional enterprise players are trying to woo consumers such as Accellion, which just launched a mobile file-sharing service it calls "Dropbox for the enterprise". Even pioneering site YouSendIt, which launched nearly a decade ago, is gunning for IT departments—the company recently announced a business-ready file-sharing tool called Workstream that can be integrated into Microsoft (MSFT) Outlook and SharePoint. But is all the wooing paying off? In other words, how do CIOs really feel about pushing sensitive files into the cloud? We caught up with a few to find out.

Debra Chrapaty, CIO, Zynga:

????"I'm not a big advocate of using file sharing sites in the enterprise. While they have their use cases, reliability and security remain a concern for me as a CIO. I know a lot of file sharing companies are moving towards enterprise-level maturity, but most that I've seen are not quite there yet. This is not to say file-sharing sites aren't a great solution for personal use. For enterprises, as it is with deploying any new technology, it's important to exercise caution."

Ben Haines, CIO, Pabst Brewing Company:

????"I'm consolidating infrastructure and removing software licenses and storage. For me, integrating a service like Box means I don't have to worry about my capacity and backup. I actually started using Box at a previous company. I introduced it there and it took off very quickly. From the end user side it's a 15-minute conversation—we just tell them here's your folder and here's what you do to get in. It's great for end users and great for IT.

Tom Peck, CIO, Levi Strauss & Co.:

????"While we don't ban online file sharing sites, we strongly encourage employees to use an internal FTP system instead. Our internal system allows strong security, increased capacity and saves the company money. We've found that employees are happy to use the secure company system – it's all about communicating about the options available. We continue to follow the evolution of this technology niche and the companies in this space and are encouraged by the continued developments."

Drex DeFord, CIO, Seattle Children's Hospital:

????As a healthcare organization we have a lot of privacy and security concerns. At the same time, as we move forward into the future healthcare reform will demand greater collaboration between healthcare organizations, government and insurers and vendors. So it's important to find the right tools with the right level of security that allows all those collaborators to feel comfortable. We have been using Accellion and by embedding it in email we make it easy [for employees to share large files].

????We're not blocking services like Box. These services are freely and publicly available and once you block one another one pops up. But we coach users about the proper use of those products and continue to pull them back toward using Accellion and other internal products. The challenge is sometimes the organization that they are collaborating with has already been using Box or other products. Our security folks take a look at those situations, and it's an ongoing process for us as we continue to expand the rule set.