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????Talk to people in their own language. If you do it well, they’ll say, ‘God, he said exactly what I was thinking.’ And when they begin to respect you, they’ll follow you to the death.

????與人談話(huà),，要用他們自己的語(yǔ)言,。如果你做好了，他們會(huì)說(shuō)：“天啊,，他說(shuō)出了我的想法,。”當(dāng)他們開(kāi)始尊重你,，他們會(huì)鐵了心追隨你,。

????——李?艾柯卡（Lee J. lacocca, 克萊斯勒前CEO）

????Leadership is the capacity and will to rally men and women to a common purpose and the character which inspires confidence.

????領(lǐng)導(dǎo)，就是為了共同的目標(biāo)把男男女女們集合起來(lái)的能力和能啟發(fā)人們自信的性格,。

????——蒙哥馬利（Bernard Montgomery,英軍前著名將領(lǐng)）

????No man will make a great leader who wants to do it all himself or get all the credit for doing it.

????什么都想自己做的人或者功勞都?xì)w自己的人,，是成不了卓越領(lǐng)導(dǎo)者的。

????——安德魯?卡內(nèi)基（Andrew Carnegie, 美國(guó)鋼鐵大王）

????Successful leadership is not about being tough or soft, sensitive or assertive, but about a set of attributes. First and foremost is character.

????成功的領(lǐng)導(dǎo),，說(shuō)的不是強(qiáng)硬還是柔和，也不是是否美感或斬釘截鐵,，而是一系列特質(zhì),。首先和重要的，就是性格,。

????——沃倫?本尼斯（Warren Bennis,組織理論大師）

????Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.

????質(zhì)量是精心建構(gòu)的文化環(huán)境的結(jié)果,。它必須是組織的構(gòu)架,，而不是構(gòu)架的一部分。

????——菲利浦?克勞士比（Philip Crosby, 《零缺陷之父的生活體驗(yàn)》作者）